FAQs
Auckland Fast Movers accept cash, credit cards, debit cards, and EFT bank transfer as forms of payment.
We ask for 7 days notification if you need to cancel your booking.
Yes! From regular upright pianos to concert-size grand pianos – we move them all! Musicians use us frequently to transport their equipment around.
Please contact us for more information. We are able to assist with storage facility choices.
If our biggest truck isn’t large enough to move all your household contents in one go, we have two options from which you can choose: (1) We can use out other truck if it’s available or, (2) We can return to pick up the rest of the items after unloading the first lot of contents at your destination.
You don’t have to tip the crew that helps you move (but a cup of tea and biscuit is always nice!)
Depending on the dimensions and the warranty outlines, we can move any structure that is not part of the house.
Our quotes are all obligation free – feel free to ask us any questions you have!
Yes, AFM delivers cargo and transports any safe items to your chosen destination.
Removals and deliveries are subject to lockdown levels. We will open on Level 3 and practice all government recommended health and safety measures.
Please ask us about all the areas we cover in the North Island.
Most customers book us between 7 – 14 days in advance of the date on which they want to move. While we appreciate as much booking notice as possible, we understand that this is not always doable. Give us a ring if you have any moving emergency!
This is not always necessary. We will always be available to consult with you if you have special household contents removal needs.
When you make a booking, we will keep you up to date with all the planning and lists you need for a successful, stress-free move.
Please contact us to find out more about self-packing liabilities.
We have a highly recommended technique for packing and transporting fragile items. Please contact us for more information.
We can only transport empty vessels and no flammable liquids are permitted (includes grass mowers and chainsaws).
If you have a clear idea on where you want everything to go, we will place it there.
As our discount moving service is paid by the hour, if you’re on a tight budget then this is not recommended!
All removals are at the owner’s risk. This means no compensation will be paid for any losses, damages, or shortages. It is acknowledged, agreed, and declared that the Contract of Carriage evidenced hereby is a Contract for Carriage at the owner’s risk. This means that the company as the carrier will pay no compensation if the goods are lost or damaged unless the company intentionally loses or damages them. We recommend you speak to your house and contents insurance provider or contact our insurance partner. please report any damage and anything missing within 24 hr.